Chef de projet Digital Marketing en Alternance

Internship Opportunity At NarratiivDiscover our internship offer exclusively provided by the school of communication, journalism, and creation and our partner company, designed for future professionals in communication and digital fields. This internship allows you to combine cutting-edge academic theory with enriching professional practice within a company. Benefit from quality training while gaining practical experience.Location of the position: TorcyLocation of the school: ParisIndustry sector: retail gardens and green spacesThe Role At Our Partner CompanyA leading German group specializing in forestry, green space, and garden maintenance equipment, strongly committed to investing in its products, partners, and structure to support its growth. Recognized worldwide for its premium quality, customer focus, and continuous innovation.The group distributes its equipment through a global network of specialized distributors and maintains a positive dynamic through an active policy of investments and innovations.In France, the brand has been present since 1950, the French subsidiary distributes its products through 2,000 resellers and benefits from the support of two local logistics sites and a European logistics platform.Your tasks:Monitor, analyze, and measure customer satisfaction and dissatisfaction through various contact channels, and manage a continuous improvement plan in collaboration with the relevant departments.Manage relationships with agencies (digital, web, creative) to design contact collection campaigns, overseeing the brief and progress, and measuring campaign performance.Participate in the design, implementation, testing, and follow-up of email campaigns for events and trade shows.Collaborate with the headquarters in Germany for the design, implementation, testing, and follow-up of customer satisfaction surveys.Assist in the creation of CRM dashboards and the exploitation of customer and reseller data.Collaborate in project mode with multidisciplinary and international teams to design and deploy a new multi-channel customer review management tool in France.The ProfileYou are looking to train and specialize in communication professions, already have a level of Bac+3 and want to embark on a master's degree in communication.Developed relational skills, with excellent listening, communication, and teamwork abilities.Analytical and synthesis mindset, proactive and with a strong proposal force.Fluency in writing and speaking, with a good command of English for regular interactions with international counterparts.Good mastery of Office 365 and web tools such as CRM, PowerBI, and SharePoint.If you recognize yourself in this profile and are ready to take on this challenge, do not hesitate to apply now! We will be delighted to receive your application and to meet you to discuss this internship opportunity.How To Apply For Your InternshipIf you recognize yourself in this profile and are ready to take on this challenge, do not hesitate to apply now! We will be delighted to receive your application. The next step will be the admission interview at Narratiiv for our digital marketing & communication master's degree, essential to join the school in an internship with our partner company. We are looking for ambitious candidates ready to transform their potential into success.Main location: ParisJob type: InternshipField of activity: Performing artsLevel of education: Bac+3 seeking a Bac+4/5 trainingLevel of experience: Beginner