Mid Market Account Executive

Sprout Social is looking to hire an Account Executive, Mid Market to join the Sales & Customer Experience team
At Sprout Social, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use Sprout to power the future of customer connection. We sell and support the leading social intelligence platform for businesses, helping organizations unlock the full value of social data to drive strategic decisions
Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact
In this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax. Just as importantly, we believe in the power of our people
You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work
Generate new business within our Mid Market segment and serve as your customers’ product specialist
Conduct outreach to independently prospected leads as well as those generated by a Business Development Representative
Within 1 month, you’ll plant your roots, including:
Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
Partnering with the Manager of Corporate Sales to define key success metrics for your role and how you will be measured against them
Acclimating yourself with the day-to-day responsibilities of the Mid Market Account Executive team by shadowing team members and listening to recorded customer calls and demos
Learning Sprout’s go-to-market messaging and key differentiators, as well as developing and personalizing segment-specific value propositions
Learning Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists
Completing a demo and written certification to ensure comprehension
Within 3 months, you’ll start hitting your stride by:
Becoming fully ramped in your role as a Mid Market Account Executive
Managing a strong pipeline of qualified leads and beginning the process of self generating pipeline with key accounts and strategic stakeholders
Meeting and exceeding monthly activity, pipeline and new business metrics
Conducting active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor
Within 6 months, you’ll be making a clear impact through:
Owning your numbers - consistently meeting and exceeding your activity goals to build a fruitful pipeline that will provide consistent quota attainment
Becoming a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
Within 12 months, you’ll make this role your own by:
Consistently meeting and exceeding monthly activity, pipeline and new business metrics
Stepping up as a leader to share best practices across the organization and help others grow from your experiences
Obtaining and acting upon peer and customer feedback (solicited and unsolicited)
Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager
Benefits Insurance and benefit options that are built for both individuals and families
Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment—your computer will never prevent you from doing your best
Wellness initiatives to ensure both health and mental well-being of our team
Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer‑centric mentality as well as a desire to close new business2+ years of closing experience in B2B sales (SaaS experience preferred)Ability to work from Sprout’s Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in-office days depending on business needsTrack record of overachieving against defined metricsSocial media and/or marketing automation experience a plusExceptional organizational, presentation, and communication skills (phone, email and demonstrations/webinars)Experience working with Salesforce.com or other CRM platform

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