Director, Marketing IA & UX Research

University of Miami Health System is seeking a Manager, Marketing Information Architecture & User Experience to lead enterprise UX research and information architecture across digital properties. You will drive content modeling in Sitecore XM Cloud, define IA standards, and ensure AI-ready content surfaces.
You will own the evidence-backed decision process, coordinate internal teams and external partners, and shape experience KPIs like findability and time to appointment.

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