Our fast-growing agency is on the hunt for a Director, Client Services to join us on our journey of building the industry’s next great force in the experiential marketing space.
Here’s What We Are Looking For
We are looking for a person who has vast experience & knowledge in the Experiential and Event Marketing realm. This person will be responsible for the management + execution of client experiential programs, as well as delivery the connected social + content tactics in partnership with the JetFuel social + digital team members. Experiential program examples include mobile tours, sampling campaigns, one-off events, retail marketing programs, and trade shows. Social + Content examples include content shoots, content-generating activities at events, and capturing content for use on social channels.
Tactical applications include developing an overarching activation plan, developing a program timeline, recruiting, training and managing staff, tracking performance, etc. This person also needs to know how to organically cultivate existing client relationships, to allow JetFuel to deliver more value and services.
Responsibilities
Here’s what you’ll need to do:
Oversee and lead all facets of production elements and client deliverables, ensuring the end product meets and/or exceeds JFS & client standards
Ensure management of client expectations
Develop and manage projects and programs, including strategies, implementation plans, evaluation mechanisms, staffing plans, timelines and budgets
Act with a high degree of independence; holds responsibility for overall account relationships
Maintain and grow existing accounts, establishing relationships with key client contacts and ensuring client/agency relationships exists on multiple levels and grow over time
Leverage full resources JetFuel, increasing client/agency points of contact
Provide proactive leadership to accounts, staff and clients
Direct development of broad range of materials developed by account team, including client memos, press releases, speeches, articles, brochures, presentation and collate
Plan and manage large-scale events efficiently and effectively
Develop and guide media relations strategy
Develop and direct new business program development and presentations working with senior leaders
Company Credit Card & Expenses: Employees may be issued a company credit card for business- related expenses, and must ensure proper use, retain receipts, and submit weekly expense reports for approval
Qualifications
Here’s what you got:
6-8 years of experience
Digitally fluent, with an understanding of the complex, fragmented media landscape and how to bring together cohesive programs and drive results for clients
Appreciation for how great work gets done and a commitment to ensuring creative excellence/output
Strong communication skills, particularly with oral presentations
Insatiably curious, lifelong learner
Authentically passionate about great work, your team and our business
Diplomatic, Inspiring and Empathetic leader
A good listener, who reads people well and adapts their style and response accordingly
Strong project management, counseling, programming, people management and business development skill
The role may require work outside of typical business hours, including evenings, weekends, or holidays, to meet deadlines or support critical projects.
The position might involve on-call responsibilities or rotating shifts to ensure project coverage outside of normal business hours
The job will require travel to meet with clients, attend meetings, or support
Equal Opportunities
Jet Fuel is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact hrhelp@constellation-exp.com
Benefits
Salary annualized compensation
Hybrid schedule in NYC - in office Tuesday - Thursday
On-site weekend pay
Earned comp days for onsite weekends
15 PTO days
Health Benefits
401k plans
Bonus Eligible
Salary Range: $125,000- $135,000
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Account Director- Experiential
jetfuel.agency · New York, NY, USA ·
- Pay:
- $125,000-$125,000/yr
- Job type:
- Full Time