Customer Lifecycle Growth Lead — Platforms & Engagement

Duke Energy Corporation is seeking a Lead P&S Manager to define and drive a unified customer lifecycle strategy for Residential Solutions. The role focuses on onboarding, engagement, retention, loyalty, and value optimization across the customer journey, with cross-functional collaboration across Marketing, Product, Digital, Technology, Customer Care, Analytics, and Operations.
As a senior contributor, you will guide insights, develop actionable recommendations, and mentor teammates while

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