Dealer Account Manager

Why Mobility Global? At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we are creating new opportunities for our customers, our business, and our people.
CARFAX, a division of Mobility Global, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. CARFAX is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™.
13x VA Best Places to Work
12x Top Workplaces in Washington (Presented by The Washington Post and WTOP)
9x Washingtonian Great Place to Work
5x USA Today Top Workplaces
5x St. Louis Post-Dispatch Best Places to Work
Join Team CARFAX as a Dealer Account Manager Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.
At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days a week in our Virginia office subject to change with future business needs.
What you’ll be doing: Maintain, grow, and retain strong relationships while up-selling new products and services in a phone-based environment
Provide top notch customer service and establish rapport with key decision makers
Achieve monthly metric goals by driving growth with existing CARFAX dealers
Increase customer awareness, engagement, and retention by sharing the value proposition of CARFAX products
Collaborate with peers in the dealer business unit, sales, marketing, and finance to resolve issues and provide process improvements
Demonstrate a strong work ethic by being a highly motivated self-starter
What we’re looking for: Customer service, relationship management and retention experience
Exceptional communication & time management skills
Goal oriented and results focused
Ability to work independently and prioritize multiple tasks
Ability to persuade & influence others through demonstrated product knowledge
Experience with a CRM tool (Salesforce preferred)
Spanish speaking is a plus but not required
What’s in it for you: Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCPP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces
The anticipated annual base salary range for this position is $55,000 - $65,000, plus a performance based incentive package. Actual compensation within this range will be determined based on a variety of factors, including geographic location, relevant experience, skills, qualifications, and internal equity considerations.
Carfax is committed to providing competitive compensation that reflects local market conditions and individual contributions. In addition to base salary, employees may be eligible for incentive compensation, long-term incentives, and a comprehensive benefits package, where applicable.
What’s In It for You Competitive compensation package, including base salary and incentive opportunities where applicable.
Comprehensive health and wellness benefits for employees and eligible dependents.
Retirement savings programs, including company matching contributions where available.
For more information on benefits, please click HERE.
Equal Opportunity Employer Mobility Global is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to succeed. We provide reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities.
Recruitment Fraud Alert Mobility Global will never ask candidates to pay money at any stage of the hiring process, including for applications, interviews, background checks, training, or equipment. If you receive a suspicious communication or request for payment or personal financial information, please exercise caution and report it immediately.

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