Personal Lines Account Manager

As a Personal Lines Account Manager, you'll manage the relationship between our clients and their insurance carriers - handling renewals, policy changes, new business, and account retention. You'll work closely with a supportive team in a fast-paced, customer-focused environment, and you'll have real ownership over your book of business.
What You'll Do: Manage renewals for designated accounts, starting the process 60 days out and delivering renewals/binders within 30 days of receipt
Handle policy changes, endorsements, and new policy requests from clients - completing changes within 2 days of receipt
Review renewal accounts to identify additional coverage opportunities and cross-sell
Bind policies and endorsements; determine appropriate carrier placement
Process terminations, cancellations, and premium collection
Document all client and carrier communications in ImageRight
Actively generate referrals and new business from your existing client base
What We're Looking For: 3+ years of Personal Lines account management experience
Active Property & Casualty license required
CISR designation preferred (or willingness to pursue)
Strong verbal and written communication skills
Self-motivated, detail-oriented, and comfortable in a fast-paced environment
Ability to work in-office, 40 hours/week
What We Offer: 100% company-paid medical coverage (employee-only tier)
100% commission on your personal insurance policies
Group term life/AD&D coverage
Dental, vision, and voluntary life insurance options
Simple IRA with up to 3% company match
9.5 paid holidays per year
A team environment built on integrity, teamwork, and community
Lemon-Mohler Insurance Agency is an Equal Opportunity Employer and complies with ADA, EEO, and OSHA requirements.
Work Location: Ocean Springs, Gulfport, Pascagoula - In Office

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