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Senior Director of Content Design – AI-Driven UX Leader

ServiceNow · California, MO, USA ·

Job type:
Full Time

ServiceNow seeks a Head of Content Design to lead content strategy across its digital products and platforms. You will shape how content improves UX, drives engagement, and supports product goals while collaborating with Product, UX, AI and Engineering leaders.
You will mentor a team of content designers, define standards for UI and conversational content, and build scalable frameworks across the design org, partnering with DesignOps to empower UX teams.

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