Strategic CS Account Manager – Growth & Retention

Brivo, Inc. in Austin seeks a Customer Success Account Manager to maximize customer value, drive retention, and identify growth within a dedicated book of business.
You will be the primary post-sale contact, ensuring high satisfaction, deep product adoption, and alignment between customer goals and Brivo's Access Control and Video solutions. You will lead quarterly Executive Business Reviews, shape renewals and expansion opportunities, and partner with Sales, Product, and Engineering to maximize

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