EPAM Systems Inc is hiring: UI/UX Researcher in New York

We are seeking a UI/UX Researcher to further the UX research practice at Hotel Corporation. The ideal candidate is a creative, passionate, pragmatic thinker who can identify opportunities to use research to help teams solve problems and analyze customer behaviors to create innovative experiences in a fast-paced environment. The role will divide time equally between the Sales/Meetings and Events team and the Search team, serving as an expert consultant for product teams who want to understand guest and customer sentiment and behaviors.
Responsibilities

Design and conduct complex qualitative and quantitative research about guests, members, owners, and colleagues that benefits multiple product teams
Act as steward of research findings, collecting them centrally and distributing them to relevant teams and groups
Bring new and cutting-edge research techniques in service of product team needs
Facilitate research goals from product teams and stakeholders according to product and business roadmaps
Execute usability testing
Demonstrate a commitment to the client's core values
Requirements

2+ years of experience as a user experience researcher
Experience in digital web, mobile web, and native app research, with B2C research preferred
Expertise in conducting interviews, surveys, contextual inquiry, usability testing, and unmoderated user experience research techniques in service of clearly defined research goals
Skills in research design, facilitation, and analysis
Capability to clearly communicate relevant research findings through presentations and written documentation
Experience working with other researchers, designers, and product teams to drive design thinking and lean/agile best practices and tools
Experience overseeing and conducting research projects with enterprise software in complex user environments
Background in hypothesis-driven, continuous learning and evolving the design and discovery process of modern product development with actionable research insights
English proficiency at B2 level or higher

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