Technical Author Job at Expleo Group in Troy

Technical Author

Are you passionate about automotive technology and want to influence how technicians interact with service information? Expleo USA is hiring a Technical Author to join our client's team in Troy, MI. This hands-on role offers the opportunity to work directly with engineering teams, author service procedures, and validate vehicle systems—making a real impact on technician efficiency and customer satisfaction.
If you enjoy problem-solving, working with multidisciplinary teams, and growing your automotive knowledge, this is the role for you.
What's in It for You?
Hands-On Engineering – Work directly with vehicles and engineering documentation to create accurate service procedures
Career Growth – Expand your automotive knowledge while collaborating with experts in new and emerging technologies
Impactful Work – Help shape how service information is written and used by technicians across the industry
Collaborative Culture – Join a team that values problem-solving, innovation, and continuous learning
Your Role & Responsibilities
Author diagnostic and removal/installation procedures for automotive components and systems
Use engineering documentation, CAD, and on-vehicle validation to create accurate service content
Perform hands-on analysis and problem-solving of electrical and electromechanical systems
Validate service procedures through direct interaction with prototype vehicles
Collaborate with engineering teams to ensure service information reflects real-world technician needs
Apply structured checklists to verify functionality and define serviceability processes
Skills & Experience You Should Possess
5+ years of experience in automotive service, engineering, or technical authoring
Understanding of basic electrical components and electromechanical systems
Strong problem-solving skills and ability to work independently
Proficiency with Microsoft Excel, Word, and PowerPoint
Comfortable working in a hands-on garage or prototype environment
Excellent collaboration skills with multidisciplinary teams
Prior experience as a dealership technician or technical author
Trade school or collegiate degree in automotive technology
Familiarity with service authoring tools or platforms
Experience working with OEMs or Tier 1 suppliers
Education & Certifications You Need
High school diploma or equivalent required
Trade school or collegiate automotive degree is a bonus but not mandatory
What We Offer
At Expleo USA, we value expertise, innovation, and collaboration. By joining our client's team, you'll work on high-impact projects while enjoying a supportive work environment.
Competitive Compensation
Comprehensive Benefits for you and your dependents – Extensive Medical Plans, Dental, Vision, HSA with company contribution, company sponsored Life Insurance and Short / Long term disability insurance, a host of voluntary plans including legal, hospital, accident, pet wellness, and 401k with matching
Paid Holidays and Paid Time Off
Career Development and Advancement – Expleo is a global company in 29 Countries worldwide with a high focus on development
Strong Team Culture – Collaborate with experienced professionals who value precision, performance, and teamwork
Please note: This role is only open to candidates who are authorized to work in the United States.
Ready to Make Service Information Smarter?
If you're ready to bring your automotive expertise to a role that shapes technician experience and vehicle serviceability, apply today and join Expleo USA in driving innovation!