WideNet Consulting Group is hiring: Audio Visual Technician in Renton

Location: This position requires the candidate to be onsite in Renton, WA 5 days a week.

Top 5:

Strong conference room support and maintenance experience – will sometimes require them support senior leadership with issues under time pressure

Assist in the setup and management of AV equipment for company events and internal communications

Experience with Logitech hardware

Experience supporting Teams and Zoom

Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repair

Job Description/Skills:

Assist in setup and management of AV equipment for company events and internal communications

Operate technical aspects of internal communications broadcasts and live event meetings

Familiarity with video production equipment and streaming technologies a plus

Partner with vendors to coordinate installation and maintenance of specialized conference rooms and equipment

Willing to work with senior leadership when necessary to fix video conferencing issues in conference rooms under time pressure.

Tier 2-3 troubleshooting of existing conference room hardware and coordinate with Service Desk for repairs

Follow IEO Intake Process via form or email to get work/tasks into Jira for Sprints/Interruptions as needed.

Partner with Producer to ensure work is properly captured and scheduled.

Partner with Producer regarding any incoming Projects to capture work efforts and plan against current work.

Complete work within Jira as documented.

KB Documentation

Write Internal and External KB's as needed regarding tools, processes, troubleshooting and implementation of technologies, etc.

Write processes and training on Zoom/Teams/AV equipment

KANBAN

Utilize Jira KANBAN board to organize tasks/stories

Update Jira KANBAN items to reflect against current and future Sprints/Work Efforts/Road Mapped items

Review Story items/Tasks in backlog to ensure proper work representation

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