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Enterprise Account Director US | AI-native Marketing Analytics SaaS | Remote (US

Grey Matter Recruitment · New York, NY, USA · Remote ·

Job type:
Full Time

Looking to own and grow strategic enterprise accounts for one of the fastest-growing AI-powered customer engagement platforms in the market? Backed by significant investment, global scale, and a market-leading product, you'll be responsible for driving retention, expansion, and long-term customer value across a portfolio of enterprise clients. The Company

Gartner Magic Quadrant leader in Marketing Analytics Recognised leader in AI-driven customer engagement, used by 1,000s of global brands High-demand product delivering clear ROI, driving strong win rates and repeatability $200M in funding but already profitable 1100 employees with global offices across 26 locations Great culture and working environment

The Role

Remote Strategic Account Director role focused on retention, renewals, and expansion Own and grow a portfolio of enterprise accounts Drive upsell and cross-sell opportunities across a broad platform suite Build relationships with senior marketing, digital, and ecommerce stakeholders Partner closely with Customer Success to maximise customer value Enterprise, multi-stakeholder sales environment with high-value accounts

What You'll Need

Proven experience managing and growing enterprise SaaS accounts Strong track record in renewals, retention, and expansion revenue Experience selling MarTech, CX, Personalisation, CDP, Ecommerce, or adjacent SaaS solutions Comfortable engaging C-level and senior stakeholders Strong commercial acumen and negotiation skills Thrives in fast-growth, high-performance environments
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