Sales & Account Manager

Sales & Account ManagerWe are seeking a driven and relationship-focused Sales & Account Manager to join our team. This is a multi-dimensional role that blends new business development, consultative selling, customer success, and ongoing account management - all within the self-storage and RV parks and campgrounds industries. Our core products are data-driven market intelligence tools that provide operators, investors, and industry professionals with market-centric analysis and actionable insights. Additional offerings include APIs, custom data reports, and a real estate listings platform. The ideal candidate brings direct knowledge of the self-storage sector and can speak credibly to the needs and language of operators, investors, and brokers.Success in this role requires someone who can open doors, communicate the value of data-driven decision-making, nurture long-term relationships, and ensure customers are supported well beyond the initial sale.Job ResponsibilitiesSales & Business DevelopmentProspect, qualify, and close new business across target customer segments within the self-storage and RV parks and campgrounds industriesSell data products, market intelligence subscriptions, API access, and custom data reports tailored to the needs of operators, investors, and industry professionalsDevelop and execute outreach strategies to grow the customer base across the full product suite, including listings platform advertising for brokersMeet or exceed monthly and quarterly revenue targetsPresent solutions effectively to a range of stakeholders - from owner-operators and management companies to institutional buyers, brokers, and data-driven investorsCustomer Success & Relationship ManagementGuide customers through the onboarding process, ensuring a smooth and well-supported experience from contract signing through activationServe as the primary point of contact throughout the customer lifecycle, providing a high level of service and responsivenessProactively check in with clients post-sale to assess satisfaction, identify upsell opportunities, and resolve any issuesEducate customers on product features, data interpretation, and best practices for leveraging market intelligence to maximize the value of their subscription or engagementAct as a trusted advisor, offering consultative support rooted in an understanding of the self-storage and RV parks and campgrounds marketsAccount ManagementManage and grow an assigned book of accounts, maintaining strong retention and renewal ratesTrack account health, engagement, and performance metrics; develop action plans for at-risk accountsIdentify opportunities to expand relationships through additional products, services, or platform featuresMaintain accurate and up-to-date records of all customer interactions and pipeline activity in CRMCollaborate with internal teams (marketing, product, support) to advocate for customer needs and provide feedbackIndustry Events & Trade ShowsRepresent the brand and product offerings at self-storage industry conferences and trade shows, typically 2-3 major national events per yearAttend regional and local industry events as needed to build relationships, generate leads, and stay current on market trendsEngage prospects and existing accounts at events through booth presence, networking, and presentations, converting event interactions into pipeline opportunitiesProvide post-event follow-up and reporting to ensure leads and commitments are captured and acted upon in a timely mannerCandidate ProfileRequiredDemonstrated experience in a sales role - ideally combining new business development with account managementMeaningful knowledge of or direct experience within the self-storage industry (operations, investment, brokerage, or related services); familiarity with RV parks and campgrounds is a plusStrong interpersonal and communication skills; able to build trust and credibility with a variety of stakeholdersComfort operating in a consultative sales environment with longer relationship cyclesHighly organized with the ability to manage multiple accounts and priorities simultaneouslyProficiency with CRM platforms and general sales toolsPreferredPrior experience selling data products, SaaS platforms, market intelligence tools, or digital media - particularly in a real estate or commercial property contextEstablished relationships with self-storage brokers, operators, or investorsFamiliarity with APIs and how data integrations work; a general understanding of MCP (Model Context Protocol) layers and automated workflows is a plusExperience selling to or working alongside commercial real estate professionals, and familiarity with how brokers and buyers use listing platformsWillingness and ability to travel for industry events; estimated 2-3 national conferences per year plus occasional regional eventsWhat Success Looks LikeRevenue targets are met with a healthy mix of new business and account expansion across the full product suiteCustomers feel well-supported throughout their journey - from first contact through renewal - and refer others as a resultAccounts are retained at a high rate due to strong service, engagement, and demonstrated product valueInternal teams benefit from clear customer feedback and insights surfaced through close account relationshipsNew brokers and advertisers are consistently brought onto the listings platform through proactive outreach and relationship-buildingCompensation, Benefits and Work AuthorizationIn addition to the posted base salary range, this position is eligible for commission and benefits (subject to eligibility requirements) listed here. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.Green Street will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.Company Overview and EEOC/DiversityGreen Street is a forward-thinking real assets company at the forefront of transforming the commercial real estate market with cutting-edge predictive analytics, data-driven insights, and actionable intelligence. With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions. To learn more, please visit www.greenstreet.com.The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We're building a company culture where differences are celebrated and valued.Green Street is an Equal Opportunity EmployerGreen Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.Pay RangeUSD $60,000.00 - USD $60,000.00 /Yr.Commission+ CommissionIncentive Performance BonusN/A