Socket is hiring: Multimedia Systems Engineer IV in Houston

JOB RESPONSIBILITIES:

Design, install and configure Microsoft Teams Rooms certified, appliance-based systems, including compute appliances, touch consoles, cameras, microphones, speakers, displays, and content ingest

Manage multiple projects simultaneously and provide daily/weekly project reporting.

Provide technical analysis for new hardware systems, upgrades, risk assessments, and implementation plans.

Participate in standards maintenance, assessment, and continual improvement, including commenting on NASA standards changes and hardware evaluation

Stay current on industry trends as they relative to evolving collaboration space solutions.

Review and technically evaluate custom
on-standard room approaches, minimizing complexity and maximizing usability

Analyze complex systems, identify gaps, and independently develop solutions.

Contribute to system obsolescence planning, lifecycle tracking, and upgrade/replacement roadmaps (5–7 year planning horizon).

Draft detailed engineering plans, analyses, workflows, and cost estimations.

Support and guide facility-related systems considerations.

Facilitate engineering activities and meetings with Product Owners, customers, and stakeholders.

Communicate technical concepts clearly to non-technical stakeholders.

Willingness to travel for face-to-face meetings, room installation/configuration/acceptance, technical evaluation/site survey, and center visits as needed

Maintain relevant Microsoft Teams Rooms–related certifications

EDUCATION & WORK REQUIREMENTS:

Requires minimum BA/BS and 8-12 years of related experience as well as hold a relevant certification for engineering Microsoft Collaboration Systems.

MINIMUM REQUIREMENTS:

Demonstrated experience designing, installing, and configuring Microsoft Teams Rooms certified, appliance-based systems, including compute appliances, touch consoles, cameras, microphones, speakers, displays, and content ingest

Must possess current, relevant Microsoft Teams Rooms–related certifications (must be maintained as technology and MTR device list evolves)

Demonstrated experience designing, installing, and configuring Microsoft Teams Rooms certified, appliance-based systems, including compute appliances, touch consoles, cameras, microphones, speakers, displays, and content ingest

Be familiar with Compliance with EPEAT, Section 508, and energy-savings standards

Proven competency in engineering collaboration spaces as complete audio/video systems, including room sizing, camera coverage, microphone pickup, speaker coverage, display readability, cabling, and signal flow

Ability to produce authoritative engineering documentation and installation guides; experience with version-controlled repositories (e.g., NASA SharePoint Online)

Strong engineering judgment balancing functionality, interoperability, security, supportability, cost, and end-user simplicity

Experience with appliance-based deployments that do not require third-party AV control system infrastructure

Expertise in network configuration, device enrollment (WCS Intune or equivalent), and compliance with Agency Security Configuration Standards

Ability to evaluate spaces as complete systems, confirming usability, installation quality, lifecycle readiness, and operational handoff

Knowledge and experience with installation verification and acceptance procedures, including camera capture/framing, microphone pickup and noise rejection, display readability, speaker coverage, and physical security

Familiarity with Common Room Components requirements: resource mailbox/Entra ID join, one-touch join touch panel, USB-C/HDMI content ingest, secured cabling, cable cubby, dual network drops, dedicated power, and centralized management

Experience developing and maintaining engineering documentation, installation guides, and end-user training materials; ensuring Section 508 compliance

Demonstrated ability to technically evaluate custom
on-standard room approaches, minimizing complexity and maximizing usability

Proven ability to participate in standards maintenance, assessment, and continual improvement, including commenting on NASA standards changes and hardware evaluation.

Strong organizational, presentation, and customer service skills; ability to communicate technical concepts clearly to non-technical stakeholders.

Ability to think, plan, and work independently while meeting deadlines.

Strong interpersonal skills with the ability to interact effectively with employees, customers, and cross-functional teams.

Proven ability to manage multiple projects simultaneously and provide daily/weekly project reporting.

Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive), as well as SharePoint and Box.

Preferred Qualifications:

Experience supporting NASA, aerospace, DoD, or other large federal technical environments.

Industry-recognized certifications in audio/video engineering, IT systems integration, or related fields

Experience coordinating with NASA facility teams for needed building modifications like power, and network configurations.

Familiarity with NASA or federal procurement systems (e.g., SAP, Deltek, Oracle) for managing PRs, POs, and vendor invoicing.

Experience in guiding system architecture transitions and modernization efforts.

Experience supporting risk-based decisions, system security plan documentation, and coordination with engineering and service delivery leads

Experience providing training and training materials on collaboration and conference rooms

Experience working in sensitive or mission-critical environments, with awareness of federal IT security protocols and data handling standards.

ARES BENEFITS:
ARES offers a competitive compensation and benefit package. Full time employees may participate in:

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA Accounts

Life & Disability Insurance

Critical Illness & Accident Insurance

ESOP

401(k) Plan

Paid Time Off & Holidays

ARES is an equal opportunity employer and complies with E-Verify.

We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5

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