Working remotely, the full-time Patient Communications Specialist will perform customer service activities to service and collect patient accounts receivables for medical accounts, including communicating with patients via various channels to obtain repayment or establish payment arrangements.
Key responsibilities
Communicate with patients regarding repayment of medical debt and provide customer service to resolve account balances
Perform account research and document findings while ensuring compliance with client standards and federal regulations
Maintain continuing education and comply with all federal and state rules governing patient contacts and collections
Required qualifications
High School diploma or equivalent
Minimum of six months' work experience in a call center environment preferred
PC experience in a Windows environment with basic keyboarding skills
Previous sales or customer service experience
Ability to work flexible hours, including evenings and weekends as required
Patient Communications Specialist
Virtual Vocations Inc · New York, NY, USA ·
- Job type:
- Full Time