Account Manager

Triple20 is a social impact company specializing in trade show and event marketing solutions. We measure success through both financial returns and environmental sustainability impact, partnering with world-changing companies to bring their brand visions to life at live events.

Position Overview
We're seeking a dynamic Account Manager to serve as the primary relationship builder and strategic partner for our clients. In this role, you'll anticipate client needs, develop creative solutions, and drive event strategy success while managing seven-figure revenue portfolios. You'll be the face of the agency and the key instigator who transforms client challenges into growth opportunities.

What You'll Do:
Client Relationship Management

Serve as primary point of contact for prospects and existing clients, building relationships of impact and influence

Meet and exceed quarterly and annual revenue goals and margin targets

Partner directly with client marketing teams and leadership to develop annual departmental budgets

Facilitate annual business reviews that create clarity around projected budgets, asset library, and storage costs

Develop a deep understanding of client event marketing goals and deliver on event specific execution

Price client projects and craft compelling proposals

Schedule and support annual spec design review

Contribute and collaborate inside of client moodboards

Revenue & Business Development

Research and identify target prospects in trade show and event marketing space

Engage inbound prospects via phone, email, and LinkedIn to build pipeline of qualified opportunities

Qualify prospects using BANT methodology and move them through the sales funnel

Accurately forecast and update sales data inside of HubSpot

Develop comprehensive understanding of Triple20's service offerings to expand existing client business

Identify and pursue new opportunities within existing client accounts

Cross-Functional Collaboration

Partner with Creative, Project Management, and Production teams to translate program marketing goals into winning event strategies

Communicate project details, changes, and client expectations to internal teams daily

Ensure projects in production meet client expectations and align with brand visions

Support project teams and clients through travel to supervise build and event execution

What We're Looking For:
Required Qualifications

3+ years of B2B sales and/or account management experience with revenue ownership responsibility

Proven account growth and business development

Demonstrated success selling into mid-market segments and engaging large buyer groups

Experience winning competitive RFPs and multi-bidder projects

Excellent communication and presentation skills

Proficiency with CRM software (Salesforce, HubSpot, or similar)

Ability to travel 10-15% and work hybrid schedule (in office Tuesday-Thursday)

Preferred Qualifications

8+ years of B2B sales and/or account management experience

Trade show or event marketing industry experience

Familiarity with sales, account management, and client success best practices

Experience with BANT qualification methodology (Budget, Authority, Need, Timeline)

Knowledge of Challenger Sales methodology and consultative selling approaches

The Ideal Candidate:
Core Strengths

Relationship-Centered: High empathy, healthy communication style, strong boundaries, and proven ability to achieve results through connections

Achievement-Driven: Motivated by hitting goals and measuring success through concrete metrics

Data-Oriented: Passionate about analytics, KPIs, and performance measurement

Resourceful: Natural problem-solver who finds ways to overcome obstacles

Growth-Minded: Open to coaching and continuous improvement

Resilient: Experienced with setbacks and skilled at turning challenges into opportunities

Professional Qualities

Comfortable with revenue and margin accountability pressure

Willing to engage in difficult conversations when necessary

Collaborative approach to creative problem-solving

Entrepreneurial mindset with client success focus

What We Offer:
Compensation Structure

Variable compensation model with $85,000 - $115,000 total On-Target Earnings (OTE)

OTE range varies based on portfolio revenue responsibility and experience level

Commission structure for new business development tied to revenue and margin performance

Additional compensation opportunities based on deal attributes, client retention, and strategic account growth

Unlimited PTO with flexible scheduling

401(k) matching program

Complete health coverage: Medical, dental, and vision insurance

Technology support: Cell phone reimbursement and generous technology stipends

Professional development opportunities and growth-oriented culture

Hybrid flexibility: Work from anywhere Monday/Friday, collaborate in office Tuesday-Thursday

Social impact focus: Contribute to environmental sustainability while driving business results

Collaborative culture: Work alongside creative, project management, and production specialists

Growth opportunities: Join a company that values both individual development and collective success

Triple20 is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and do not discriminate based on identity or status. We believe diverse perspectives lead to better ideas and outcomes, and we're dedicated to fostering a workplace where everyone feels respected, valued, and empowered to thrive.

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