Media And Communications Manager

JOB TITLE: Media & Communications Coordinator

DURATION: Part-Time Role (15-20 hours/week)

LOCATION: New York City (Hybrid)

START Date: Summer/Fall 2026

JOB DESCRIPTION
Jahajee is seeking a Media & Communications Coordinator to help amplify our work through storytelling, digital communications and community engagement. This role will manage social media platforms, email communications and digital content while helping ensure consistent, values-aligned messaging across all communications channels. The Coordinator will work closely with the Jahajee team to elevate community voices, promote programs and campaigns, strengthen engagement with supporters and members and increase the visibility of our work to end gender-based violence in the Indo-Caribbean community.

RESPONSIBILITIES
Email & Communications Management
Monitor and manage the hello@jahajee.org email inbox
Respond to general inquiries and route communications to appropriate staff members
Track follow-up requests and ensure timely communication
Flag urgent, sensitive or time-sensitive correspondence

Social Media & Digital Communications
Manage Jahajee's social media platforms, including Instagram and Facebook
Create and maintain a monthly communications and social media calendar
Draft captions consistent with Jahajee’s tone, values and messaging
Design graphics, flyers and visual content using Canva and other design tools
Schedule and publish posts, stories, reels and other digital content
Monitor comments, direct messages, tags and engagements
Track analytics to help inform strategy

Storytelling & Content Creation
Gather stories, testimonials, photos, videos and updates from staff and members
Develop and implement storytelling projects that highlight the impact of Jahajee's work and the experiences of survivors, members and program participants
Create recap content following events, workshops and organizational milestones
Draft newsletters and other public-facing communications
Maintain organized archives of photos, videos, graphics and communications assets

Events, Campaigns & Public Visibility
Promote workshops, community events, fundraising initiatives and advocacy campaigns
Support communications planning before, during and after events
Assist with real-time social media coverage at events when appropriate
Coordinate photography, videography and content collection at programs and events
Draft post-event thank-you communications and follow-up content

Website & Communications Systems
Update website content, including events, resources and organizational information
Support email marketing through Mailchimp and other communications platforms
Maintain communications templates, branding materials and digital assets
Support fundraising campaigns, including Giving Tuesday and year-end appeals
Assist with donor-facing materials, sponsorship packets, impact reports and organizational updates
Collaborate with the Executive Director to communicate Jahajee's impact to supporters, funders and community members

QUALIFICATIONS
Core Competencies
Experience in communications, digital media, marketing, storytelling, public relations, community engagement or related fields
Experience developing content that elevates community voices and advances social change narratives
Excellent writing, editing and verbal communication skills
Experience managing social media platforms and creating engaging digital content
Experience using Canva or similar design platforms to create promotional materials
Experience creating or editing short-form video content for social media
Experience using email marketing tools like Mailchimp
Comfortable learning and navigating Google Workspace, Linktree (or equivalent) and social media scheduling tools (Meta Business Suite, Later, or Buffer)
Strong organizational skills and attention to detail
Ability to manage multiple projects and meet deadlines independently
Ability to communicate about sensitive issues with a trauma informed approach
Willingness to work occasional evenings and weekends for events
Clear and responsive communicator who is transparent about progress and needs
Demonstrates emotional intelligence and communicates with care and respect
Proactive, takes initiative and thrives in a collaborative team environment

We recognize that candidates may have gained relevant skills through community organizing, movement work, volunteer leadership, creative practice or lived experience. We encourage applicants to apply even if they do not meet every qualification listed.

Values Alignment
Familiarity with, connection to or demonstrated commitment to learning about Indo-Caribbean communities and cultures
Intersectional analysis and commitment to gender justice, racial justice, immigrant rights and survivor-centered work
Openness to wearing many hats in a small, active and growing organization
Commitment to growth, feedback and continuous learning

Location
Must be able to travel to Richmond Hill and South Ozone Park, Queens where the bulk of Jahajee’s programming and events occur

COMPENSATION
This is a part-time position (15-20 hours/week) with an hourly rate of $25/hour based on experience. This is a temporary three-month position with the possibility of renewal and growth in scope based on organizational needs and candidate fit. The Media & Communications Coordinator will report to the Executive Director.

ABOUT THE ORGANIZATION
Founded in 2007, Jahajee is a gender justice organization that activates Indo-Caribbeans in New York to put an end to intimate partner, family, and sexual violence. Our community of support guides women, girls, and gender expansive people to heal and create lasting change. Through leadership development, community organizing, arts activism, direct services, and building economic sovereignty, we amplify survivor voices and visions to transform culture.

Jahajee is a project of the Center for Transformative Action (CTA). CTA is an equal opportunity employer. Employees are hired based on their merit, ability, experience, and training without regard to race, color, national origin, ancestry, gender, gender identity, sex, sexual orientation, familial status, marital status, age, mental or physical disability, size, religious affiliation, genetic make-up, military/veteran status, domestic violence victim/survivor status, sexual and other reproductive health decisions, or past participation in the discrimination complaint process. We are committed to being an inclusive organization and encourage people from diverse communities to apply. The candidate we hire will be an employee of CTA.

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