Junior Account Executive

Mello is a premium custom merchandise company for modern brands. We handle the whole thing: creative strategy, design, product development, production, and fulfillment. Our clients are food, beverage, hospitality, lifestyle, and consumer brands, including some you already know.
The role We get a lot of interest from great brands, and we need more people who can turn that interest into long-term customers. As a Junior Account Executive, you'll handle new leads from first call to signed order, working with our Senior Account Executive. You'll learn our process, build your own pipeline, and grow into a full Account Executive role.
This isn't transactional selling. Our best customers come back again and again, and your job is to start those relationships.
What you'll do Respond quickly to inbound leads and qualify them
Run discovery calls to understand each brand's goals, timeline, and budget
Build quotes and proposals with support from our design and production teams
Guide clients through product options, decoration methods, and turnaround times
Close first orders and set up the relationship for repeat business
Do outbound outreach to target brands to build your own pipeline
Keep our CRM (Monday.com) accurate: every lead, note, and next step
Hand off orders clearly so production and customer service can deliver
Hit weekly activity and monthly revenue goals
What we're looking for 1–2+ years in sales, account management, or a client-facing role (agency, hospitality, retail, or apparel is a plus)
Clear, confident communicator by phone, email, and in person
Organized and quick with follow-up. Nothing slips through the cracks.
Motivated by goals and commission, and coachable
Genuine interest in brands, design, apparel, or merchandise
Comfortable with CRMs, spreadsheets, and learning new tools
Bonus: experience selling custom apparel, merchandise, print, or creative services
Why Mello Sell something people are excited to buy, to brands you'll recognize
Real coaching and a clear path to Account Executive
Commission that rewards the relationships you build, including repeat orders
A small team that moves fast, with the factory down the hall
Salary + commission
Benefits: PTO, paid holidays, health/dental/vision insurance available after set period

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