Omni-Channel Copywriter for Digital Experiences

American Airlines is seeking a Digital Content Professional to develop engaging customer-focused content across web, email, and self-service channels. You’ll partner with stakeholders to ensure content aligns with brand standards and business goals, while leveraging AI-enabled tools to enhance outcomes.
The role calls for robust writing, editing and project management skills, plus experience with CMS and structured content technologies to support timely delivery and governance.

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