Design Director — Card Servicing & Support Platform

Capital One’s Experience Design team seeks a Product Design Director to lead the Card Servicing & Support Platform Design group, shaping strategy and driving high-impact projects across internal tools and workflows. You’ll mentor designers, partner with research, product, and engineering, and elevate enterprise experiences.
The role emphasizes building scalable design systems, influencing through education, and delivering customer- and partner-focused outcomes that align with Capital One

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