Associate Business Development Director

Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patient, employee, and business records for healthcare organizations. To strengthen care delivery and improve lives, vital information is preserved and managed by HHIT in a way that keeps it accessible, releasable, usable, interoperable, secure, and compliant.

HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work.

HHIT’s core values are:

Do the right thing

Be easy to work with

Serve humbly

Never stop improving

Position Summary:
The Associate Business Development Director is responsible for identifying and developing new business while ensuring that all customer needs are met. This role is responsible for developing and facilitating the proposal process for specific clients including budget and pricing development, proposal writing and client presentations. Additionally, pipeline growth is expected through daily cold-calling and lead generation activities using Prospecting Cadence, Sugar CRM, networking tools, social media, and in-bound lead progression. Training will be conducted by the Leadership Team and will constitute Strategic Selling, Healthcare, Information Technology, and specific Harmony Healthcare IT functions over a 12-18 month period. This position is an in-office, in-person, or hybrid role if local to South Bend, or remote if not local to South Bend. This position will be working a team territory in partnership with tenured Business Development Director.

Essential Functions:

Lead Development

Prospecting Profiling and Definitive Healthcare usage

Internet research of health systems/organizations

Consolidation of detail to Blue Sheet and SCRM

Cadence usage to identify opportunities and upsell HHIT Services and Solutions

Weekly Report Out of prospecting and new opportunities identifiedIdentifies target hospitals and health systems

Generates new leads

Closes sales and achieves quarterly quotas

Cultivates existing leads and prospects

Takes ownership for transitioning new projects from sales to the operations team

Prepares quotes, contracts, and Request for Proposal (RFP) responses for potential customers

Prepares sales presentations or proposals to explain product specifications or applications

Performs technical discovery to understand customer requirements and systems to be archived

Documents all sales related activities and communications within the Customer Relationship Management (CRM) System

Provides on-site and/or remote presentations to clients

Assists with the generation of sales materials and documents

Develops and distributes communications to current and prospective clients

Performs market research and statistical analysis

Learns and documents the sales process

Strives to stay up to date with product features and enhancements

Maintains up-to-date awareness of market activities, industry trends and government regulations

Strives to develop a deep understanding and knowledge of customer accounts and knows which data systems their accounts are running as well as the overall decommissioning strategy for any systems they are no longer using

Provides onsite/remote services to catalog decommissioned systems along with timeframe, current maintenance dollars, and any budget that may be allocated

Other duties as assigned

Job Specifications:

2 years Sales and/or Account Management experience managing a book of business (multiple customer accounts)

Clear, concise written and oral communication

Basic understanding of project methodology

Strong presentation skills and phone presence

Fundamental understanding of health care industry, including processes and general business principles

Knowledge of Microsoft Office products

Previous experience using a CRM, preferably SugarCRM or Salesforce

Experience with Zoom or another online meeting platform

Other:

Willing and ready to exemplify HHIT’s core values on a daily basis

Responsible for protecting data entrusted to HHIT by customers or other parties by strictly adhering to HHIT’s data security and privacy policies and procedures, as well as HIPAA, PIPEDA and all other applicable law

Speaking and writing English is a requirement for this position

Must be authorized to work in the United States

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

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