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Strategic Platform Lead - Customer Experience & AI

Allegion Canada Inc. · Indiana, PA, USA ·

Pay:
120.000
Job type:
Full Time

Allegion is seeking a Senior Business Solutions Lead to drive platform strategy across the Americas, translating business goals into actionable technology plans for CRM, case management, contact centers, and omnichannel engagement.

You will partner with Sales, Marketing, Service, and Customer Experience teams, lead governance and prioritization, and mentor analysts to ensure scalable, future-proof solutions aligned with enterprise standards.

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