Account Manager - Healthcare, Hospitality, and Government & Education

Business Account Manager – Education, Hospitality & Healthcare Ready to advance client relationships while driving business growth? The Business Account Manager – Education, Hospitality & Healthcare retains and grows our strategic relationships. You will manage a territory module of education customers generating up to $12 million+ in annual revenues. In this role, you'll develop, propose and sell technological solutions to meet customers' communications needs. You will manage key relationships with both new and existing education customers to ensure satisfaction, expand the customer base, and meet revenue goals.
Responsibilities How You Will Make an Impact
Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
Win back former customers by presenting compelling solutions and incentives
Achieve monthly revenue quotas through strategic account management and targeted sales activities
Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
Develop customer-centric proposals that articulate Spectrum's value proposition
Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
Maintain comprehensive sales databases to track activity and customer information
Work closely with Sales Support and Marketing teams to drive successful account outcomes
Participate in sales meetings and training sessions to deepen your knowledge and expertise
Working Conditions
Office-based role with occasional travel to customer locations
Qualifications What You Will Bring to Spectrum
Required Qualifications
Education
High school diploma or general education degree required (GED)
Experience
Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks
Preferred Qualifications
Education
Bachelor's degree in a business-related field
Experience
Account management or sales experience in the telecommunications B2B industry
Skills
Practical experience using CRM systems such as SalesForce
Proficiency with Microsoft Excel, Word, PowerPoint and Outlook