Social Media & Communications Coordinator

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Social Media & Communications Coordinator
REG Full Time Clerical Milwaukee, WI, US

Salary Range: $40,000.00 To $50,000.00 Annually

Position Title:
Social Media & Communications Coordinator

Reports To:
Grants & Communications Director

Position Status:
Full-Time, Regular, Exempt

Department:
Advancement Team

Job Description
The Social Media & Communications Coordinator plays a key role in advancing Community Advocates’ mission by supporting the development and execution of responsive, engaging, and timely communications. This position works closely with the Grants and Communications Director and Chief Advancement Officer to maintain and grow the organization’s visibility and digital presence across Community Advocates (CA), the Milwaukee Women’s Center (MWC), and the Public Policy Institute (PPI).

This role is responsible for managing social media platforms, supporting content creation across multiple channels, and ensuring consistent messaging aligned with the organization’s brand and communications calendar and strategy. The ideal candidate is creative, detail-oriented, and passionate about storytelling and community impact.

Content Creation & Storytelling

Capture photos, videos, and notes at internal meetings and external community events to develop compelling social media, blog, and newsletter content

Write and produce content that highlights program impact, participant stories, and organizational initiatives

Ensure content is culturally informed, strengths-based, and aligned with organizational values

Social Media Management

Develop, schedule, and publish content across multiple platforms (e.g., Facebook, Instagram, LinkedIn, YouTube)

Create engaging posts that increase audience growth, interaction, and engagement based on audience

Monitor social media channels, respond to comments/messages as appropriate, and track trends

Communications & Marketing Materials

Design and develop project- and event-specific materials such as flyers, registration forms, impact reports, and digital promotions

Maintain consistency with organizational brand guidelines across all materials

Collaborate with program staff to translate complex information into accessible, audience-friendly messaging

Newsletter & Website Management

Support the production of e-newsletters, including writing, editing, formatting, and distribution

Update and maintain multiple organizational websites (CA, MWC, PPI) in collaboration with the Grants and Communications Director

Ensure website content is current, accurate, and engaging

Outreach & Community Engagement

Attend community events and outreach opportunities to represent the organization and gather content

Develop and distribute materials that promote CA, MWC, and PPI programs and initiatives

Support efforts to expand visibility and strengthen community awareness

Communications Planning & Coordination

Maintain and implement a communications calendar to coordinate campaigns, events, and content across platforms

Ensure timely and strategic alignment of messaging across departments and initiatives per agency brand guide.

Data & Analytics

Track, analyze, and report on social media performance, audience demographics, and engagement metrics

Use data insights to refine content strategy and improve reach and impact

Support fundraising efforts through communications, including donor appeals, grant support materials, and event promotion

Assist with Advancement Team and agency events, including planning, promotion, online registration processes and on-site support

Multimedia & Digital Content

Assist with updating and maintaining video content across websites and YouTube

Support basic video editing and digital storytelling initiatives

Additional Duties

Perform other related duties as assigned

Skills & Qualifications
Required

Bachelor’s degree in communications, marketing, journalism, or a related field (or equivalent experience)

Strong written and verbal communication skills with the ability to tailor messaging for diverse audiences

Excellent organizational, time management, and multitasking skills

Ability to work independently with limited supervision while managing multiple priorities

High attention to detail and strong problem-solving abilities

Valid driver’s license and insurance and reliable transportation (mileage reimbursement will be provided)

Preferred

Experience managing social media accounts for an organization or brand

Familiarity with Canva or similar graphic design tools

Basic knowledge of website management platforms (e.g., WordPress or similar)

Experience with email marketing platforms (e.g., QGiv, Boomerang, Constant Contact)

Fluency in Spanish

Experience working in nonprofit, human services, or community-based settings

Core Competencies

Creativity and storytelling

Cultural responsiveness and equity-centered communication

Collaboration and teamwork

Adaptability and initiative

Strategic thinking and audience engagement

Work Environment
Located in Milwaukee, Wisconsin. Work is on-site with limited remote and hybrid flexibility). Work primarily takes place during daytime, with occasional night and weekend meetings and events.

401(k)

Health, Dental & Vision Insurance offered

Employee assistance program

Health insurance

Generous paid time off

Physical Requirements
The position requires driving, navigating stairs, bending, stooping and infrequent lifting up to 15 Lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation
Up to $50,000 yearly (paid bi-weekly as earned)

Community Advocates, Inc. is committed to affirmative action, equal opportunity, and the diversity of its workforce.

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