Account Director, Client Experience

Account Director - Healthcare Practice We are seeking a strong Account Director to join our Healthcare Practice. As an Account Director, you will be responsible for managing client and inter-agency relationships, playing a critical role in elevating the long-term success of our Health practice.
You will serve as the day-to-day client liaison, responsible for partnering with senior team members to supervise major pieces of business across several work streams. Other responsibilities include leading the strategy and development of programs and activities in partnership with integrated specialists and team leads, planning and delivering against clients' goals, effectively delegating projects, offering counsel to team members, and allocating agency resources to match client budgets.
In this role, you will be working on developing and overseeing annual plans, key messages, communications for data and regulatory milestones, communications for unbranded/brand-supportive programs, reputation management, executive thought leadership, crisis communications, and integrated media strategies to protect and drive corporate reputation and value proposition narratives for pharmaceutical, biotech, medical device and health association clients and prospects. We're looking for someone with a passion for healthcare communications who understands product portfolios and pipelines as much as disease awareness communications. This individual must be an excellent people leader and client counselor, with a willingness and drive to roll up their sleeves and stay close to the work.
Additional responsibilities include, but are not limited to:
Day-to-day client support and counsel
Driving communications support around branded and brand supportive campaigns
Working with several specialists including media, digital and creative
Working with senior counselors on strategy and measurement
Mentor, coach and support team members ensuring constant development of their skills
Maintain financial responsibility for accounts
Effectively manage team utilization and maintain financial responsibility for accounts
What We Are Looking For
Understand broad healthcare landscape, trends and general issues facing the industry
Can turn ideas into workable plans
Capacity to convey ownership of assigned projects to junior team members
Ability to propose solutions to challenges
Can mobilize and motivate teams
Can work independently and as part of a team
Excellent oral and written business communication skills
Can complete challenging projects within set parameters
Exceptional judgment when working with team members, client contacts and vendors
Commitment and dedication to the agency's success as well as individual career
Can anticipate client and team needs
Attention to detail and quality
Instills confidence with clients and colleagues
Basic Qualifications
Bachelor's Degree in Marketing, Communications, Public Relations or related field
At least 7 years' PR/communications experience, preferably with corporate experience and/or healthcare experience
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
MyDays – Flexible holiday schedules
Short-Term Disability
Paid Employee Family Leave
Family Building Benefit
Salary range: $115,000 - $135,000 Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.