Director, Revenue Operations
Location:- Remote-first, U.S.
This is a Client hire C2H position, a 6-month contract leading to full-time employment with the client.
About the Role
Client is seeking a Director, Revenue Operations to build and lead a centralized RevOps function across the Go-to-Market team, with close partnership across Finance and Client Success. This highly visible role will own the operating system that connects revenue strategy, process, systems, data, reporting, AI-enabled workflows, and execution. The right candidate is both strategic and hands-on: able to define the future-state RevOps model while also translating urgent executive business questions into clear, concise reporting and analysis.
This is an opportunity for a builder who can bring order to complexity, create trusted visibility across the revenue engine, and help client better understand what drives pipeline creation, influence, progression, and conversion.
What You’ll Do
Build and lead a centralized Revenue Operations function across Sales Operations and Marketing Operations.
Define the RevOps operating model, governance structure, ownership model, and cross-functional cadence.
Own revenue process design across lead, account, opportunity, pipeline, channel influence, reporting, and handoff motions.
Lead strategic governance of Salesforce and HubSpot, including connectivity, lifecycle synchronization, source tracking, routing, campaign influence, broker/channel attribution, and revenue reporting logic.
Create trusted executive reporting on pipeline performance by source, stage, segment, campaign influence, channel influence, and revenue motion.
Translate executive business questions into clear, accurate, and concise reports, dashboards, and analysis.
Partner with Sales, Marketing, Finance, and Channel leaders to improve pipeline quality, attribution, forecasting discipline, and revenue visibility.
Leverage AI-enabled tools and workflows to improve reporting turnaround time, operational efficiency, insight generation, data quality, automation, and decision support.
Establish practical governance for RevOps reporting and AI-enabled workflows to support accuracy, consistency, security, and accountability.
Over time, extend RevOps visibility into implementation handoff, renewals, expansion, and client lifecycle reporting.
What Success Looks Like
In the first 6 to 12 months, you will have:
Defined and activated a centralized RevOps operating model.
Improved Salesforce and HubSpot alignment, source-of-truth rules, and reporting governance.
Created trusted visibility into marketing-generated, marketing-influenced, sales- generated, and channel-influenced pipeline.
Established a practical framework for capturing and measuring broker/channel activity and influence.
Transitioned critical executive sales and pipeline reporting into internal RevOps ownership.
Reduced manual and fragmented reporting while preserving speed and flexibility for executive analysis.
Created a scalable RevOps foundation for client’s next stage of growth.
What You Bring
8+ years of experience in Revenue Operations, Sales Operations, MarketingOperations, Partner Operations, Channel Operations, Business Operations, or GTM Operations.
Experience building or leading RevOps in a B2B organization with a complex sales motion.
Strong understanding of Salesforce and HubSpot, including how the platforms should work together across Sales, Marketing, and Channel motions.
Experience with pipeline reporting, funnel analytics, attribution, lifecycle stage design, lead/account scoring, and executive dashboards.
Demonstrated ability to translate ambiguous executive requests into actionable reports, dashboards, or analysis.
Practical experience using AI-enabled tools to improve reporting, analytics, data quality, forecasting inputs, automation, or revenue team productivity.
Experience defining source, influence, and attribution models across direct sales, marketing, and partner/channel motions.
Strong executive presence, analytical judgment, communication skills, and bias toward practical execution.
Preferred Experience
Preferred experience includes benefits administration, HR technology, healthcare, insurance, or broker/channel-influenced B2B environments; long-cycle enterprise sales motions; campaign influence, multi-touch attribution, account-based marketing, or account-level scoring; and experience extending RevOps visibility into renewals, expansion, or client lifecycle reporting.
The Ideal Candidate
You are a builder, operator, and change leader. You know how to bring order to complexity without over-engineering. You can challenge unclear processes, inconsistent definitions, and disconnected reporting while building trust across teams. You are not just a systems expert or reporting lead. You are a revenue operator who can build the operating model, use AI responsibly, and roll up your sleeves to answer urgent business questions with clear, trusted analysis.