Patient Communications Specialist (Call Center)

Paycom - ATS in Southfield, MI is seeking a Patient Communications Team Member (PCT) who will be the first point of contact for patients, guiding them through the Perfect Patient Journey. The role emphasizes high-volume call handling, data entry accuracy, script-driven responses, and building rapport with patients while maintaining records in the call center database.
On-site only, requires teamwork, strong telephone skills, active listening, attention to detail, and the ability to multitask

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