Sales Account Manager

Job Description Job Description We are seeking an experienced Account Manager to protect, strengthen, and grow a portfolio of ProInfoNet client relationships. This role serves as the primary commercial relationship owner for assigned clients and balances client satisfaction and retention with account growth and new business development.

The ideal candidate is a trusted relationship builder who can understand client priorities, communicate the value of technical services, identify new opportunities, and coordinate the right internal resources to support each client.

This position is based out of our Portland, Maine office and requires travel as needed for client meetings, conferences, networking events, and other business activities.

What You’ll Do
Serve as the primary commercial relationship owner for assigned clients
Maintain regular client communication and conduct annual business reviews
Build relationships with executive, financial, operational, and technical stakeholders
Develop account plans focused on client satisfaction, retention, growth, and revenue
Manage contract renewals and identify and address potential retention risks
Identify opportunities to expand client relationships through additional ProInfoNet services
Conduct discovery and communicate the business value of technical offerings
Generate new opportunities through relationships, referrals, networking, events, and company-provided leads
Manage sales opportunities through discovery, proposal development, negotiation, and closure
Coordinate with technical, consulting, and subject-matter experts throughout the sales process
Maintain accurate CRM records, sales pipelines, and revenue forecasts
Represent ProInfoNet at client meetings, conferences, and industry events

What We’re Looking For
Bachelor’s degree in business, marketing, communications, information technology, or a related field preferred; equivalent experience will be considered
At least five years of relevant B2B account management, client retention, and contract-renewal experience
Demonstrated success growing client relationships and managing retention risks
Experience managing a consultative sales process from discovery through closure
Experience generating opportunities through relationships, referrals, networking, and events
Ability to communicate the business value of technical services to technical and non-technical audiences
Strong discovery, presentation, negotiation, and relationship-management skills
Ability to manage multiple client relationships, renewals, and sales opportunities simultaneously
Strong organization, follow-through, and CRM discipline
Experience with HubSpot or a comparable CRM is preferred
Initiative, sound judgment, and the ability to work with limited day-to-day supervision

Benefits Include:
ProInfoNet offers a comprehensive and competitive benefits package, including:
Competitive compensation based on experience and qualifications
Generous paid time off and holiday schedule
85% company-paid health insurance coverage
50% company-paid dental and vision insurance
Company-paid long-term disability insurance
Company-paid Life and AD&D insurance coverage
Company-paid identity protection coverage
Retirement plan with a generous company contribution
This position has a starting salary range of $66,000 to $82,000, based on experience and qualifications. The position is also eligible for sales commission/bonus.

Why Join Us?
At ProInfoNet, you’ll play a central role in maintaining trusted client relationships and helping organizations identify services that support their technology and operational goals. You’ll work across Sales, Marketing, Consulting, and technical teams while managing relationships from long-term account planning through new opportunity development. If you enjoy building lasting partnerships, solving client problems, and growing business through consultative sales, we’d love to hear from you.
\nCompany Description Founded in 1995, ProInfoNet is an independent IT consulting firm that helps organizations navigate broadband, healthcare connectivity, network infrastructure, and strategic planning needs. Our team works across sectors to design, implement, and manage solutions that are scalable, cost-effective, and aligned with your long-term goals. From advising state broadband offices to supporting healthcare network design and expansion, we act as a trusted partner every step of the way
Company Description Founded in 1995, ProInfoNet is an independent IT consulting firm that helps organizations navigate broadband, healthcare connectivity, network infrastructure, and strategic planning needs. Our team works across sectors to design, implement, and manage solutions that are scalable, cost-effective, and aligned with your long-term goals. From advising state broadband offices to supporting healthcare network design and expansion, we act as a trusted partner every step of the way