The Illinois Tollway seeks a skilled IT Technical Writer to craft clear user guides, manuals, and knowledge base content for software, APIs, and IT processes. You will partner with Application development, product management, and other stakeholders to build comprehensive documentation across the user journey.
You will develop a documentation strategy, ensure content quality, and translate technical jargon into accessible language for non-technical audiences, while maintaining compliance and an
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IT Technical Writer: User‑Centric IT Documentation
Illinois Tollway · Downers Grove, IL, USA ·
- Job type:
- Full Time