VICI is seeking a Director of Retention Marketing & CRM to architect the customer journey across email, SMS, app, web push, and loyalty. You’ll lead a team to drive onboarding, repeat purchases, and winbacks, while optimizing lifecycle campaigns and program results.
You will partner with Ecommerce, Social, and Paid Media to align the brand narrative and calendar, improve engagement, and maximize customer lifetime value.
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Head of Retention Marketing & CRM
Vicicollection · Walnut Creek, CA, USA ·
- Job type:
- Full Time