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Client Experience & Growth Director

The Baldwin Group · Knoxville, TN, USA ·

Job type:
Full Time

The Baldwin Group, an award-winning insurance brokerage, is seeking a Client Experience Leader to guide and develop a team delivering world-class service to clients across the U.S. and abroad.

You will lead client segmentation, enhance the client experience, and ensure retention while coaching team members and aligning with senior leadership on scalable processes and partner relationships.

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