Communications and Knowledge Management Associate

MCGL requires strong, consistent knowledge management and communications support to document project implementation, capture and disseminate lessons learned, and produce high-quality communications products that meet the standards of Jhpiego and the U.S. Government/Department of State (USG/DOS). This short-term casual position will provide surge communications and knowledge management support to the global MCGL team with the goal to ensure smooth close out and transition.

Responsibilities

Success Story Documentation: Support documentation of success stories at project and country level, highlighting achievements, good practices, lessons learned, outcomes, and impact.

Reports and Presentations: Assist with developing reports and presentations according to Jhpiego guidelines for internal program needs and external dissemination.

Infographics: Develop infographics using project data to show impact or tell a story.

Photography/Video Documentation: Provide guidance to country teams to support capture of high-quality photographs, short videos, or photo slideshows that highlight project impact and beneficiaries, for use on the Jhpiego website and in publications.

Branding and Visibility: Ensure all communications products adhere to Jhpiego and USG/DOS branding, marking, and visibility requirements.

Close out report

Guidance documents

Specific Duties & Responsibilities

Experience developing communications products such as success stories, newsletters, infographics, briefs, and presentations.

Familiarity with knowledge management platforms and tools (e.g., Office 365/SharePoint, DHIS2, or similar) is an advantage.

Familiarity with canva and other design tools.

Strong writing, editing, and organizational skills; ability to translate technical program information into clear, accessible content.

Ability to work across multiple country teams and manage competing priorities and short deadlines.

Understanding of USG/DOS branding and marking requirements for donor-funded projects is an advantage.Excellent oral and written command of English; additional language skills ( French/Portuguese relevant to the duty station are an advantage.

Experience developing communications products such as success stories, newsletters, infographics, briefs, and presentations.

Familiarity with knowledge management platforms and tools (e.g., Office 365/SharePoint, DHIS2, or similar) is an advantage.

Familiarity with canva and other design tools.

Strong writing, editing, and organizational skills; ability to translate technical program information into clear, accessible content.

Minimum Qualifications

Master's degree in Health Policy or a related field, with Doctoral degree preferred

Seven years related experience in health systems

Additional experience may substitute for required education to the extent permitted by the JHU equivalency formula

Classified Title: Sr. Technical Advisor

Job Posting Title (Working Title): Communications and Knowledge Management Associate

Role/Level/Range: ACRP/04/MF

Starting Salary Range: $32.35 - $39.88 Commensurate wuth Experience

Employee group: Casual / On Call

Schedule: Mon - Fri 8:30 AM - 5:00 PM

FLSA Status: Exempt

Location: Jhpiego

Department name: 60000105-Global Programs and Technical Excellence

Personnel area: Academic and Business Centers

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