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Director, Site Communications – U.S., Human Health Manufacturing

Merck · Elkton, VA, USA · Remote ·

Job type:
Full Time

Role: Lead strategic communications for U.S. Human Health manufacturing sites, supporting global, regional, and local stakeholder engagement.
Responsibilities: Manage a team of four site communicators, develop integrated communication strategies aligned with business priorities, handle high-visibility issues (e.g., safety incidents, regulatory matters), and coordinate external media and community relations.
Partner with cross-functional teams (HR, EHS, Quality) to support change management, talent initiatives, and site milestones; ensure compliance with regulations, and measure communication effectiveness through KPIs.
Requirements: Bachelor's in Communications, PR, Journalism, or related field;
8+ years in pharma/healthcare/regulated industries, with experience in multi-site or global environments;
Proven crisis and issues management skills;
Strong stakeholder influence and strategic thinking.
Preferred: Experience supporting manufacturing, operations, or supply chain in pharma;
Familiarity with US and local regulations;
Ability to lead virtual, cross-cultural teams.
High-Value: Focus on pharmaceutical manufacturing, regulatory compliance, issues/crisis communication, change management, engagement strategies, and global coordination.
WorkSetup: Hybrid in the U.S., with travel (~25%) across manufacturing sites and to global meetings.

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