W. W. Norton & Company is seeking an enthusiastic Sales Assistant to join its Special Markets team. Reporting to the Director of Special Markets, this full-time role offers an exciting opportunity to play a vital part in our channel's success. The Sales Assistant will help with day-to-day operations, support a wide range of sales and marketing initiatives, and contribute to achieving sales growth objectives. The ideal candidate is a self-motivated, creative thinker and dedicated team player, with strong organizational skills and an ability to multi-task in assisting a diverse group of customer types while supporting multiple business models.
Norton’s Trade division is the storied home of many of the world’s most influential voices. From Nobel Prize winners to #1 best-selling authors, the company’s aim after 100 years remains the same: to publish "books that live." With thriving lists in nonfiction, fiction, cookbooks, poetry, and children’s books, our employee-owned firm enjoys a unique position in the world of letters. Norton is also proud to represent a distinguished portfolio of publishers and the Sales Assistant will liaise with all Norton imprints and client publishers, helping to expand the reach of adult and children’s titles into all areas of the non-traditional book marketplace, including specialty retailers, specialty wholesalers, bulk sellers, premium buyers, and subscription box programs, while also assisting with support and outreach to our commissioned gift groups.
Essential Job Responsibilities:
- Perform day-to-day administrative tasks including organizing meetings, helping with presentation prep, and processing invoices
- Extract and analyze sales data from multiple sources including internal and external databases
- Assist with maintaining FAIRE & MarketTime sales platforms
- Coordinate sales material development and distribution
- Help with bi-annual catalog creation
- Complete email sales outreach and sample copy mailings
- Respond to customer and commissioned gift rep queries and requests
- Attend seasonal gift shows
- Work as part of a team in supporting the goals of our larger sales division
Please note - this job description is not designed to cover all activities required of the employee.
Required Qualifications:
- Strong verbal and written communication skills
- Strong Excel skills (including v-lookups, pivot tables, etc.)
- Proficiency using a variety of office programs and sales platforms, including Outlook, Word, PowerPoint, Excel, and Edelweiss
- Ability to travel year-round by car, plane, and train to attend seasonal trade shows
- Demonstrated analytical, critical-thinking, and problem-solving skills—comfortable with both quantitative and qualitative data.
- The ability to work on multiple projects and competing priorities simultaneously.
- Bachelor’s degree.
- Employment eligibility to work with W.W. Norton & Company in the US is required.
- Must be able to work from Norton’s New York City headquarters
Compensation and Benefits:
- Annual compensation for this role is $48,000. All salaries and salary ranges posted by Norton may vary depending on experience, skills, location, and like considerations.
- Profit-Sharing bonus eligible
- 401(k) benefit plan with discretionary contribution matching by employer
- Generous paid time off, paid holidays, and summer Friday afternoons beginning in July.
- Generous health benefits, including PPO, EPO, and High Deductible (with HSA) medical insurance options, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, gym membership reimbursement, and more. Coverage for spouses, domestic partners, and dependent children is available.
- Disability and life insurances.
- FMLA, parental and other leave.
- Employee Assistance Program (for mental health, financial planning, and other needs).
- Company-provided laptop.
- Employee discounts on Norton books.
- Limited matching of employee donations to select non-profit organizations.
*All policies and benefits described are subject to change at any time.