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Senior Product Manager, Agent Experience

Mercury Insurance Services, LLC · CA, USA ·

Pay:
138.000
Job type:
Full Time

Mercury Insurance Services, LLC is seeking a Product Manager for the Agent Experience to guide initiatives that deepen agency relationships and grow Mercury's share of each independent agency's book. You will synthesize agent feedback with sales and operations data to drive measurable outcomes across onboarding, quoting, servicing, and communications touchpoints.

The role requires deep experience in customer/agent journey mapping, strong stakeholder influence, and a track record of delivering

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