Regional Account Manager

Globally family owned medical-simulation company.

About the Role
The Regional Account Manager (RAM) is a front-line sales role, reporting into the Regional Sales Manager. The RAM is responsible for delivering budgeted sales within their sales territory through strong account management, existing customer support and new business acquisition.

Working remotely the RAM will oversee all customer interactions within their territory, working closely with the internal sales and the customer service team to deliver the highest level of customer service.

Responsibilities

In person sales functions with all key accounts within the simulation market that will include but are not limited to; nursing schools, medical schools, hospital-based patient safety officers, clinical education, medical directors, etc.

Execute national sales plan within their designated region

Ensure all sales budgets are hit

Ensure all core metrics are delivered in alignment with RSM – call rates, journey planning, average quotation value, pipeline efficiency

Expectation to be customer facing minimum 3 days a week

Work closely with internal sales team to coordinate sales campaign execution, exhibition lead follow ups, and overall calendar plan

Proactively maintain a healthy pipeline and correctly reporting sales forecasts

Plan and implement a 6-week travel plan based on account classification and customer heat mapping

Attend all relevant trade shows and exhibitions while ensuring all leads and follow ups and conducted in a timely manner

Ensure expenses and cost lines are in line with budgets and sales activity

Responsible for ensuring an up-to-date knowledge of all products, the medical simulation market, and competitor landscape

Being accountable for reporting on weekly / monthly data

Maintaining the US databases and CRM system

Domestic travel as required to exhibitions, conferences and sales calls

Qualifications

Bachelor’s Degree or equivalent qualification

Required Skills

Have a basic knowledge of core sales principles and methodology

Ability to interpret sales data and write business plans

Strong interpersonal skills, good communication skills - verbal and written

Strong analytical and problem-solving skills

Strong initiative and resourceful

Ability to work independently and as part of the wider team

Knowledge of relevant computer applications such as Word, Excel and Online databases

RAM will be required to live within their geographical territory

Have a valid driving license and have a vehicle suitable for work use

Be within commutable distance of (45) miles of a major airport

Preferred Skills

Life science or business degree

Medical experience or knowledge of general medical terminology

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