Assistant Director, Communications & Operations

United States — International Student Market 1.2M inbound students (2025) +3%
1. India 363K
2. China 266K
3. South Korea 42K
4. Canada 30K
5. Vietnam 26K
9 international branch campuses in United States
OVERVIEW Columbia University is seeking an Assistant Director, Communications & Operations to support the Center for Undergraduate Global Engagement in New York, NY. This position focuses on communications, marketing, outreach, and systems management that support student participation in study abroad and other global programs. The role combines digital communications responsibilities with operational coordination, analytics, and event support across the Columbia community.
Key responsibilities Drive outreach initiatives supporting undergraduate global engagement activities
Develop and manage communications and marketing campaigns for global programs
Create and coordinate content development for communications materials
Support communications coordination across programs and stakeholders
Manage analytics and reporting related to communications and engagement efforts
Plan and support events including study abroad fairs and orientation workshops
Oversee operational systems including Terra Dotta and Salesforce
Support student participation initiatives connected to global programs
Assist with program evaluation and assessment activities
Contribute to digital marketing efforts connected to undergraduate global opportunities
Requirements Experience supporting communications initiatives
Experience with marketing and outreach activities
Ability to coordinate content development and communications efforts
Familiarity with analytics and program evaluation processes
Experience supporting events and workshops
Knowledge of systems management, including Terra Dotta and Salesforce
Ability to support operations connected to global programs WHY THIS ROLE MATTERS This role supports student access to study abroad and other global engagement opportunities by strengthening communications, marketing, and operational systems. Effective coordination of programs and systems helps institutions improve participation, outreach, and student awareness across the university community.
Bonus: Application advice Highlight experience with communications, marketing, and digital outreach campaigns
Include examples of supporting programs, events, or student engagement initiatives
Demonstrate familiarity with systems such as Salesforce or comparable platforms
Emphasize project coordination, analytics, and organizational skills
Showcase experience working in higher education, study abroad, or global engagement settings
Tailor application materials to reflect experience supporting cross-functional programs and communications efforts

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