Everforth Apex Systems is hiring a Customer Journey Analyst to map end-to-end journeys, identify friction points, and quantify impacts across onboarding, billing, transfers, and renewals. You will collaborate with Operations, Product, Digital, Billing, Marketing, and Technology to design effective solutions.
The role requires 6–10 years in business analysis, with expertise in data visualization (Power BI), SQL, Python, and Excel, and a Bachelor’s degree in a related field.
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