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Account Director

GoFish · New York, NY, USA ·

Job type:
Full Time

We are a modern marketing collective built for scale, efficiency, and impact. As the parent company, Agital supports three specialized agencies: Go Fish Digital, REQ, and WDG, with shared infrastructure, advanced technology, and deeply experienced people, allowing each brand to do its best work.
Go Fish Digital is an engineering-forward performance marketing agency specializing in SEO, Generative Engine Optimization (GEO), its Barracuda AI platform, social commerce, and conversion-focused creative.
WDG designs and builds complex enterprise web experiences for associations, nonprofits, foundations, universities, and other mission-driven organizations.
REQ is a digital marketing and communications agency specializing in brand, reputation, and advocacy for global organizations across technology, healthcare, finance, hospitality, and real estate.
Together, we operate as one collaborative ecosystem, combining deep expertise, AI-powered capabilities, and a culture of curiosity to help ambitious brands grow while creating meaningful opportunities for our people.
About the Role Go Fish Digital is looking for an Account Director to join our team! The Account Director is responsible for leading client relationships, driving strategic direction, and ensuring the long-term success of key accounts. This role serves as a bridge between client business objectives and internal execution, ensuring that strategies are both effective and scalable.
The Account Director operates as a senior strategic partner to clients while also supporting team development and account growth. This role requires strong leadership, business acumen, and the ability to navigate complex client needs while maintaining high-quality delivery.
What You'll Do Client Leadership & Relationship Management Serve as the primary strategic contact for key clients
Build and maintain strong, long-term client relationships focused on trust and results
Lead strategic conversations and align marketing efforts with client business goals
Manage client expectations and ensure high levels of satisfaction
Strategic Direction & Growth Lead development of account strategies that drive performance and business impact
Identify opportunities for account growth, upsell, and expanded services
Ensure strategies are aligned with client objectives and market opportunities
Oversee performance and guide optimization efforts
Account Oversight & Delivery Ensure all workstreams are executed effectively, on time, and within scope
Maintain visibility into account health, including performance, timelines, and budgets
Address risks proactively and implement solutions to maintain momentum
Mentor and support Account Strategists and Senior Account Strategists
Provide feedback, guidance, and development opportunities
Foster a culture of accountability, collaboration, and continuous improvement
Cross-Functional Collaboration Ensure alignment across media, SEO, creative, and analytics teams
Drive collaboration to deliver cohesive and effective marketing programs
Improve processes that enhance efficiency and quality
What You Bring 7 or more years of experience in client services, account management, or digital marketing
Agency experience preferred
Experience managing large or complex accounts
Experience working with ecommerce, B2B or Real Estate clients is a plus
Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
Hands-on experience with paid media platforms is strongly preferred
What You Will Need Strong client leadership and relationship management
Strategic thinking and business acumen
Ability to drive growth and identify opportunities
Leadership and team development skills
Strong communication and presentation abilities
Cross-functional collaboration
Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus
Why Join Us You’ll work alongside talented people who are passionate about solving problems, helping clients grow, and delivering meaningful results. We're a collaborative, fast-moving team where curiosity is encouraged, ideas are welcomed, and great work is recognized.
We believe the best work happens when people are trusted to take ownership, supported in their growth, and empowered to bring their unique perspectives to the table. Whether you're just getting started or bringing years of experience, you'll have the opportunity to make an impact while continuing to learn and grow.
Benefits & Compensation We believe great people deserve great support. Our company offers competitive compensation and a comprehensive benefits package designed to support your health, well-being, and career growth, including:
Competitive compensation
Flexible work environment
Medical, dental, and vision insurance
Unlimited paid time off
401(k) with company match
Company-paid life and disability insurance
Paid parental leave
A collaborative culture with autonomy and ownership
Employee wellness programs and additional perks
Additional Information No agencies, please.
We are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note that this job description is intended to describe the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications, which may change based on business needs.
At this time, we are unable to sponsor or transfer employment visas for this position.

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