Описание: The company provides digital marketing agency services, including programmatic advertising.
Задачи Lead and coach a team of team leads, fostering collaboration, clear ownership, and effective execution across the region
Build career paths, competency frameworks, and development plans
Conduct performance reviews and support succession planning
Foster accountability, collaboration, and continuous learning
Monitor team utilization, workload balance, and staffing needs
Develop hiring plans and organizational structure
Identify and proactively address operational capacity risks
Establish scalable workflows, documentation standards, and best practices across operational teams
Own and continuously improve processes for campaign onboarding, launch, optimization, reporting, troubleshooting, and closeout
Ensure consistent delivery quality and adherence to internal SLAs
Drive operational excellence through process optimization and automation
Partner with Client Services, Planning, and Growth to align day-to-day execution with client and company goals
Align commercial goals with operational execution
Drive communication and coordination across departments
Own the region’s operational health within the MPO Department, client outcomes, and margin-related goals, proactively managing issues
Identify risks early, build action plans, and drive resolutions with internal teams and leadership
Lead regional and department-wide initiatives in automation, reporting, onboarding improvements, process design, and operational optimization
Требования Proven experience in a senior leadership role in a digital marketing agency environment
Strong background in programmatic advertising
Strong people management skills and ability to coach, guide, and develop team leads or senior specialists
Experience owning regional or multi-account operations and accountability for performance, client satisfaction, and business outcomes
Strong strategic thinking and problem-solving skills; ability to build action plans and drive them to completion
Excellent stakeholder management and communication skills; ability to influence Client Services, Growth, Planning, Strategy, and other internal teams
Strong risk management mindset; ability to identify issues early, elevate proactively, and keep stakeholders informed
English proficiency at C1 level
Условия Georgia, Serbia, Cyprus, and Colombia are listed as eligible work locations
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media optimization director in programmatic advertising
AI Digital · New York, NY, USA ·
- Job type:
- Full Time