Sr. Account Director (TX DIR)

For our client, we are seeking a Sr. Account Director (TX DIR) to join the team of a leader in the Aerospace & Defense space.
This remote leadership role will oversee a high-stakes, large-scale government IT engagement with a focus on service delivery, customer satisfaction, and contract performance. The selected candidate will serve as the primary executive liaison for key state government stakeholders and ensure accountability across a complex, multi-vendor environment. This position requires strong relationship management, operational discipline, and the ability to drive outcomes across billing, SLA performance, and cross-functional coordination.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $176,000 – $282,000 annually

Responsibilities Serve as the single point of accountability for the contract
Act as the primary contact for all communications regarding the agreement
Oversee day-to-day service delivery, billing, and relationship management
Ensure customer satisfaction and meet all service level agreements
Lead executive-level relationships with state government stakeholders and other partners
Drive accountability for contract performance and customer outcomes
Provide leadership in a complex, multi-vendor IT environment
Qualifications 16 years of experience, with potential management experience
10+ years managing large-scale government IT contracts, ideally over $50M annually
Prior role as an Account Director or similar in Texas state government IT contracts
Experience as the single point of accountability in multi-vendor IT environments
Strong executive presence for engaging with leadership stakeholders
Proven track record in managing SLA performance and customer satisfaction
Excellent communication and relationship management skills
Must be a US Citizen
Benefits Comprehensive health and wellness programs
Retirement savings plans
Professional development opportunities
Flexible work arrangements
Paid time off and holidays
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
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