Product Marketing Lead (Documentation)

As Lead, Product Documentation, you will own the Magnite Help Center and lead the company’s technical writing practice
This senior individual-contributor role combines hands-on content creation with platform, user experience, and content operations ownership
You will set the strategy and roadmap for the Help Center, manage the underlying platform, and continuously improve its information architecture, search, navigation, and overall user experience
As Magnite’s primary technical writer, you will create and maintain clear, accurate documentation across our technology platforms while using AI-enabled tools to make content development and maintenance more efficient and scalable
Own the strategy, roadmap, platform management, and ongoing development of the Magnite Help Center
Improve the Help Center experience by optimizing its information architecture, search, navigation, and content discoverability using analytics and user feedback
Lead Magnite’s technical writing practice, establishing documentation standards, templates, governance, and publishing workflows
Produce content in the formats best suited to each user need, including guides, release notes, FAQs, diagrams, tables, code samples, audio, and video
Use AI-enabled tools to scale content creation and maintenance while ensuring editorial quality and technical accuracy
Partner with Product and Engineering to support product launches and make relevant documentation available contextually within Magnite’s product portfolio
Collaborate across Product Marketing and client-facing teams to prioritize documentation needs and keep content aligned with business and customer priorities
Benefits Equity and Employee Stock Purchase Plan
Pension and Retirement Savings Plan in Several Countries
Comprehensive Healthcare Benefits for You and Your Family
Generous Time Off, Holiday Breaks and Summer Fridays
Family-Focused Leave Benefits
Cell Phone Subsidy
Performance Management, and Investment in Diversity Initiatives
Bonusly Peer-to-Peer Recognition Program, Turning Recognition into Tangible Perks and Magnite Swag
Community Service Events
Wellness Coach—Meditate and Recharge with an Unlimited User Account for You and a Plus One
The ability to manage multiple priorities independently while maintaining accuracy and attention to detailExpertise in information architecture, taxonomy, content governance, and documentation lifecycle managementExperience owning or administering a client-facing Help Center, knowledge base, or content management platform such as Document360 or ConfluenceHands-on experience using AI-enabled tools to improve the efficiency and scalability of content productionThe technical fluency to work effectively with engineers and understand software development processes, APIs, integrations, and product workflowsExperience in advertising technology or another complex B2B technology environment is a plusExperience using analytics, search behavior, and customer feedback to identify content gaps and improve self-serviceStrong project and stakeholder-management skills, with the ability to lead cross-functional initiatives through influence5+ years of experience in technical writing, product documentation, knowledge management, or a related discipline, preferably for complex software productsExceptional writing and editing skills, with the ability to translate complex technical concepts into clear, accessible guidance

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