Media & Marketing Intern

Charlotte, NC | Part-Time | In-Office

Approximately 15-20 hours per week, with occasional scheduled weekend events.

Charlotte, NC | Part-Time | In-Office

Approximately 15-20 hours per week, with occasional scheduled weekend events.

This is a paid, hands‑on internship offering practical experience in photography, videography, content creation, social media engagement, and business development within a growing company.

Small Biz Heroes is seeking a creative, organized, and highly coachable Media & Marketing Intern to join our Charlotte team.

This is a hands‑on role focused on capturing in‑office content, photography and video, organizing media assets, and helping turn social media engagement into business opportunities.

You do not need extensive professional experience. We're looking for someone with a strong eye for content, a willingness to learn, great organization, and the confidence to capture the people, energy, and stories happening inside Small Biz Heroes.

What You Will Do
Content Capture & Media

Capture consistent photo and video content of team activities, company culture, client stories, and behind‑the‑scenes moments

Film B-roll and other content needed for social media and marketing campaigns

Assist with content shoots, special projects, and occasional events

Occasionally support weekend filming when planned in advance

Media Organization

Organize and maintain B-roll, photography, video, and other digital assets

Follow established naming, filing, and storage systems so content is easily accessible

Ensure new media is uploaded, organized, and ready for the editing/content team

Social Media & Lead Generation

Monitor designated social media channels for engagement and inbound opportunities

Engage professionally with prospects and followers using established SBH messaging

Help convert social media conversations into qualified leads and appointments

Track and properly handoff qualified opportunities to the appropriate team member

You’ll Thrive Here If You Are...

Creative, curious, and eager to learn

Comfortable approaching people and capturing candid content

Highly organized with strong attention to detail

Comfortable with cameras, smartphones, and social media platforms

Confident communicating with people online and in person

Coachable and able to apply feedback quickly

Proactive—you notice opportunities and take action without always being asked

Interested in marketing, content creation, business, or entrepreneurship

Preferred Experience

Basic experience with photography, videography, social media, or content creation

Familiarity with digital file organization and cloud‑based storage

Experience creating content for personal, school, organization, or business social media accounts is a plus

Professional Marketing Experience Is Not Required.
What Success Looks Like

Fresh, usable in‑office content is captured consistently

B-roll, photography, and media assets remain organized and easily accessible

The content team has a reliable library of media to support ongoing marketing

Social media engagement is monitored and qualified opportunities are captured and handed off

Assignments are completed accurately, on time, and with increasing independence

Our HERO Values
Everything we do is built around four core values:

H — Honest

We tell the truth and always do what's right.

E — Enduring

We embrace challenges and stay committed to excellence.

R — Responsible

We own our actions, commitments, and results.

O — Optimistic

We focus on solutions, opportunities, and continuous growth.

This is an opportunity to gain real‑world experience inside a fast‑growing company while developing practical skills in content creation, media, marketing, lead generation, and business.

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