Ally Financial is seeking a Director of Communications Platform & Strategy in Charlotte, NC, to define and execute the enterprise digital communications vision across alerts, notifications, email, SMS, and in-app experiences. You will own the CCM platform and drive governance, reliability, and scalable capabilities.
You will lead cross-functional initiatives with Marketing, Customer Experience, Operations, Legal, Compliance, Risk, and Technology to improve relevance, personalization, and channel
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Director, Digital Customer Communications & Strategy
1611 Ally Bank · Charlotte, NC, USA ·
- Job type:
- Full Time