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VP, AI-Driven Customer Experience

Nter Talent · New York, NY, USA ·

Pay:
216.000
Job type:
Full Time

Nter Talent is supporting a leading technology-driven eCommerce business with the appointment of a VP, Customer Service & Experience. This senior leader will build and lead the global customer experience function, leveraging AI, analytics and cross-functional teams to transform service delivery and customer satisfaction.

The role reports to the Chief Transformation Officer and offers significant exposure to the C-suite as you shape strategy, operating models and technology roadmaps for

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