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Marketing Planning & Operations Manager

Overhaul · Austin, TX, USA ·

Job type:
Full Time

Who We Are Overhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engine designed for the logistics industry. Data that is transformed into critical insights can instantly trigger corrective actions, impacting everything from temperature control to handling requirements or package-level tracking, ensuring cargo arrives at its destination safely, undamaged, and on time. We are a dynamic, innovative, and fun team who is highly committed to our customers’ experiences and our Mission and Vision.About the RoleWe are seeking a Senior Marketing Planning & Operations Manager to improve planning, visibility, and coordination across the Marketing organization.This role will be responsible for managing the processes and systems that help our marketing teams plan, prioritize, and execute their work. Working across Brand, Product Marketing, Growth, Creative, Events, and other marketing functions, this person will provide a clear view of priorities, projects, timelines, dependencies, and progress across the organization.The ideal candidate is highly organized, comfortable working across multiple teams and priorities, and able to bring structure and clarity to a fast-moving environment. This person will also own Asana as Marketing's primary work management platform and ensure it provides useful visibility for both the broader team and leadership.Key ResponsibilitiesMarketing Planning & PrioritizationManage annual and quarterly planning processes across the Marketing organization.Partner with marketing leaders to translate priorities into clear plans, projects, timelines, milestones, and ownership.Maintain a consolidated view of major marketing initiatives, campaigns, launches, events, and deliverables.Help teams identify competing priorities, capacity constraints, and dependencies that may impact execution.Support leadership in evaluating and prioritizing new requests against existing commitments.Portfolio Management & ReportingProvide clear, consistent visibility into work underway across all Marketing functions.Develop and maintain reporting for marketing leadership on priorities, project status, upcoming milestones, risks, and dependencies. Establish a regular cadence for reviewing progress against Marketing's plans and priorities.Identify projects or deliverables that are at risk and work with appropriate stakeholders to address issues.Ensure teams have visibility into relevant work happening across other Marketing functions.Asana & Workflow ManagementOwn Asana as Marketing's primary platform for project and portfolio management.Establish and maintain standards for projects, portfolios, timelines, milestones, ownership, and status reporting.Build and maintain dashboards and portfolio views that provide appropriate visibility for marketing teams and leadership.Drive consistent adoption and use of Asana across the Growth organization.Evaluate existing workflows and recommend improvements that simplify processes and increase visibility.Maintain templates and standard workflows for recurring marketing activities.Cross-Functional CoordinationCoordinate major initiatives that require participation from multiple Marketing functions.Identify cross-functional dependencies and ensure owners, deliverables, and timelines are clearly defined.Facilitate communication between Brand, Product Marketing, Growth, Content, Events, and other teams when work overlaps.Partner with Sales, Revenue Operations, Product, and other departments on initiatives requiring coordination outside Marketing.Help resolve issues related to unclear ownership, conflicting timelines, or competing priorities.Process ImprovementMaintain and improve core Marketing processes and documentation.Identify opportunities to reduce unnecessary meetings, manual work, and administrative overhead.Recommend and implement process improvements that help the Marketing organization operate more efficiently.Identify appropriate opportunities to use automation and AI to improve workflows, reporting, and information sharing.Ensure processes remain practical, scalable, and aligned with the needs of the team.Qualifications5+ years of experience in marketing program management, marketing operations, business operations, integrated marketing, or a related role.Experience managing programs and priorities across multiple marketing functions.Advanced proficiency with Asana or a comparable project and work management platform.Demonstrated experience building portfolio-level reporting, dashboards, and processes for leadership visibility.Strong project and program management skills, with the ability to manage multiple priorities and dependencies simultaneously.Excellent organizational skills and attention to detail.Strong written and verbal communication skills.Ability to work effectively across teams and influence stakeholders without direct authority.Comfortable identifying and addressing gaps in ownership, priorities, processes, and execution.Ability to balance structure and process with the needs of a fast-moving organization.Preferred QualificationsExperience supporting a B2B marketing organization.Experience with marketing planning and budgeting processes.Familiarity with HubSpot, Salesforce, Slack, Airtable, Box, SalesLoft, or similar platforms.Experience implementing workflow automation or AI-enabled processes.Experience working closely with Revenue Operations, Sales, and Product teams.Success in This RoleSuccess will include:Marketing leadership has a clear and reliable view of the organization's priorities, progress, and upcoming work.Marketing teams have greater visibility into the work and priorities of other functions.Asana is consistently used as the source of truth for marketing projects and initiatives.Cross-functional dependencies and risks are identified earlier and managed more effectively.Planning and prioritization processes provide greater clarity around what Marketing is—and is not—committed to delivering.Teams spend less time in status meetings or searching for information because project status and ownership are readily available.Perks and Benefits Top employee health and well-being benefits401(k) MatchingCaregiver/adoption/family leaveEmployee Assistance ProgramSelf paced Development & Training programRotating company ‘Perks at Work’ programFlexible PTO policyBusiness casual dressOur cultureWe are guided by our core values of Diversity and Synergy, Creativity, Problem Solving, Authenticity and Receptivity, Trust, Encouragement, Teaching and Learning, Wellness and Integrity. These values help us recruit aligned talent to join our rapidly expanding team around the globe. It is important to us that each and every Overhauler is not only eager to challenge themselves and knows how to get work done, but is also an awesome addition to our company culture.Diversity and Inclusivity Statement Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Code’s top listed commitment is to “Diversity and Synergy.” All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply!