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Head of Experience Design & AI-Driven Journeys

Testing Site - JPMC · Multiple locations ·

Pay:
180.000
Job type:
Full Time

Testing Site - JPMC is seeking an Experience Design Executive Director to lead a team shaping user journeys across Chase Home Lending. You will set design strategies, mentor designers, and partner with data science, engineering, and risk teams to deliver AI-infused experiences at scale.

The role requires 7+ years in UX design, strong leadership, and a deep commitment to accessibility and privacy-by-design principles, ensuring trustworthy customer journeys in a regulated lending context.

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