Service Marketing and Community Engagement Coordinator

Description

Join the Ted Britt Automotive Group team! We’re seeking a creative, motivated individual to join us as a Service Marketing & Community Engagement Coordinator. This hands‑on, full‑time role offers the opportunity to gain practical marketing experience, build your portfolio, and make an impact in the local community.

Working directly with the Service Manager, you’ll create engaging content, support marketing campaigns, represent the dealership at community events, and track results to measure success.

Schedule: Monday–Friday, 7:30 AM – 2:30 PM, with occasional evening and weekend hours for community events and content shoots.

We Offer:

$18.00 – $25.00 per hour, based on experience and portfolio, with opportunity for an increase after a 90-day performance review

Medical, Dental, and Vision Insurance

LegalShield Coverage

Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance

401(k) with Employer Match

Paid Sick Leave, Vacation, and Holidays

Ongoing training and professional development

Responsibilities:

Create photo, video, and graphic content that highlights our Service, Quick Lane, Mobile Service, and Parts teams

Plan and run service marketing campaigns, specials, and seasonal promotions

Manage and grow the dealership's service-focused social media presence (Facebook, Instagram, TikTok, YouTube)

Keep our Google Business Profile up to date with posts, photos, and offers

Represent Ted Britt Ford Fairfax at community events, schools, and local organizations

Build partnerships with local businesses, fleets, and community groups

Research competitors, customer trends, and new marketing ideas

Track results and report on reach, engagement, and service appointments generated

Work with managers to get approval on public-facing content and keep messaging consistent with the Ted Britt and Ford brands

Experience with Adobe Creative Cloud, Meta Business Suite, TikTok/YouTube analytics, social media, Google Business Profile and Analytics, and email marketing platforms. Photography and smartphone video skills, plus any automotive or dealership experience is a plus.

Requirements

Education/Training: Coursework, a degree, certificate, or other relevant training in Marketing, Communications, Digital Media, Graphic Design, or a related field

A portfolio (school, personal, or professional) showing social media, design, or video work

Proficient in social media platforms: Instagram, Facebook, TikTok, YouTube, and LinkedIn

Proficient in Canva

Video editing experience (CapCut or similar)

Confident public speaker, comfortable on camera and representing the dealership in public

Strong written and verbal communication skills

Organized, self-motivated, and able to manage multiple projects and deadlines

Valid driver's license with a clean driving record

Proficiency in Microsoft Office or Google Workspace

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