Global Key Account Director

Key Responsibilities
Own and drive revenue growth across a portfolio of key global enterprise accounts
Develop and execute territory and account plans to identify new opportunities
Serve as a trusted advisor and primary point of contact for stakeholders across branding, marketing, product development, and technology teams
Lead complex negotiations and close large multi year enterprise agreements
Identify upsell opportunities by building deep client relationships and understanding evolving customer needs
Collaborate cross functionally with product, engineering, studio, legal, finance, marketing, and customer success teams to deliver value driven solutions
Cultivate relationships from executive level to operational stakeholders within customer organizations
Stay informed on industry trends across design, branding, marketing, and type technology
Identify opportunities to use AI and automation to improve productivity and streamline workflows
Represent the company at industry events, conferences, and customer meetings to drive business development and strengthen relationships

Day to Day Responsibilities
Manage and grow relationships within assigned global enterprise accounts
Execute account and territory plans to expand revenue opportunities
Engage stakeholders across multiple functions including branding, marketing, product, and technology
Conduct consultative discussions to understand customer needs and align solutions
Lead negotiations and support procurement processes for enterprise agreements
Partner with internal teams to deliver solutions aligned to customer objectives
Monitor customer needs to identify upsell and expansion opportunities
Track industry trends and apply insights to customer engagements
Explore and apply AI and automation tools to improve workflow efficiency
Participate in events and customer meetings to support relationship development and pipeline growth

Preferred Experience and Attributes
Experience in enterprise sales within media, advertising, technology, or SaaS environments
Proven track record managing high value accounts and exceeding revenue targets
Ability to develop and execute strategic account plans
Strong communication, negotiation, presentation, and organizational skills
Experience navigating complex procurement processes and engaging with C level executives
Ability to collaborate across cross functional teams
Self motivated, resilient, and results driven mindset
Understanding or interest in typography, design, branding, marketing, and type technology
Interest in emerging technologies including AI and automation